Shipping policy

Shipping Policy

At Karillo Store, all products are made to order and fulfilled through our trusted partner, Printify. This means each item is produced specifically for you before it is shipped.

 

📦 Processing Time (Production)

All orders are processed and produced within 2–5 business days before shipping.

During peak seasons or high demand periods, production times may be slightly longer.

 

🚚 Shipping Times (United States)

After production, estimated delivery times are:

Economy Shipping

  • Delivery: 4–8 business days

Apparel (T-Shirts, Sweatshirts, Hoodies)

  • First item: $4.29
  • Additional item: $2.09

Mugs

  • First item: $6.39
  • Additional item: $2.99

 

Standard Shipping

  • Delivery: 2–5 business days

Apparel (T-Shirts, Sweatshirts, Hoodies)

  • First item: $4.75
  • Additional item: $2.40

Mugs

  • First item: $6.99
  • Additional item: $3.09

 

🌎 Shipping Regions

We currently ship primarily within the United States.

  • Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. territories may take an additional 7–12 business days

 

⏱️ Total Delivery Time

Estimated total delivery time = Production time + Shipping time

👉 Example:

  • Production: 2–5 days
  • Shipping: 2–8 days
  • Total: 4–13 business days

 

📬 Tracking Information

Once your order has shipped, you will receive a confirmation email with a tracking link.

  • Tracking may take 24–48 hours to update after shipment
  • You can monitor your order status at any time using the provided link

 

📍 Shipping Address

Please ensure that your shipping address is accurate and complete at checkout.

Karillo Store is not responsible for:

  • Incorrect or incomplete addresses
  • Failed delivery attempts due to customer error

If a package is returned due to an incorrect address:

  • The customer is responsible for reshipping costs

 

⚠️ Delays & External Factors

While we aim to deliver your order on time, delays may occur due to factors outside our control, including:

  • Carrier delays
  • Weather conditions
  • High seasonal demand
  • Logistics disruptions

We appreciate your patience and understanding in such cases.

 

📩 Need Help?

If you have any questions about your order or shipping, feel free to contact us:

📧 info@karillostore.com

We’re always happy to help.